Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed within 24 hours of receiving the items.
Shipping returns
To return your product, you should mail your product to:
Viscous Art Studio
602 River Hill Drive
Greenville, NC 27858
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at info@viscousart.com for questions related to refunds and returns.
Privacy Policy
We value your privacy. We do not sell or share your information with anyone for any reason. The information we collect from you is only used to sell products.